Business Problem

This company was operating with a fragmented system setup—a Magento 2.x online store, accounting handled separately on another server, and custom-built middleware functioning as a basic ERP. This lack of integration led to inefficiencies, particularly in warehouse management, and made it difficult to scale and streamline operations. As the business grew, it became clear that a more robust, centralized ERP solution was needed.

Key Solution

During their ERP evaluation phase, the company shortlisted Odoo and identified the need for a seamless interface between Odoo and their existing Magento store. After evaluating several options, they selected VentorTech’s Magento-Odoo connector, which enabled reliable synchronization of sales, inventory, and customer data.

The project included the integration of Odoo Point of Sale (POS) to unify in-store and online sales. Warehouse operations were significantly optimized with the implementation of barcode scanners and the Ventor mobile app, which improved accuracy and speed in picking and inventory tracking. Additionally, a direct document and label printing solution was integrated to streamline logistics and documentation workflows.

Results

By moving to a fully integrated Odoo ERP system with real-time Magento synchronization, the company laid the groundwork for eliminating data silos and enhancing operational efficiency. The introduction of POS, warehouse automation tools, and direct printing capabilities enabled faster, more accurate order fulfillment and clearer visibility across all departments. These improvements positioned the company to scale confidently and reinforced its status as a leading Cigar Store in the Swiss retail market.